Please read carefully, the following conditions apply to all bookings when booked direct with the Owner.
1 BOOKING DETAILS
1.1 Any booking mistakes/errors must be notified to the Owner within seven (7) days of booking confirmation.
1.2 Full payment is due at the time of booking unless otherwise agreed by the Owner. Rental is to be paid in UK pounds or the equivalent on exchange.
1.3 The booking will only be confirmed by the Owner following receipt of both the completed booking form together with full payment (the booking form will be sent when a booking request is received).
2 CANCELLATION BY THE HOLIDAYMAKER
2.1 Cancellation requests must be
sent in writing and will be confirmed by the Owner on receipt.
2.2 A full refund of the amount paid, 1.2 above, will be given for cancellations received in writing more than 60 days before the check-in date.
3 OTHER CANCELLATIONS
3.1 If Hook Norton Barn becomes
unavailable for whatever reason, the Owner will give a full refund to the
3.2 The Owner is not liable for any costs associated with alternative accommodation, which must be paid by the Holidaymaker.
4 RESPONSIBILITIES OF THE HOLIDAYMAKER
During the period
of the holiday, the Holidaymaker (personally and on behalf of all other people
visiting the Hook Norton Barn) undertakes as follows:
4.1 that the number of people occupying Hook Norton Barn will not exceed the number stated on the Holiday Confirmation (maximum occupants two, adults only);
4.2 that Hook Norton Barn will be used solely for the purpose of a holiday;
4.3 to not have pets in Hook Norton Barn;
4.4 to show due consideration for other parties;
4.5 to allow the Owner or his
representative access to Hook Norton Barn at any reasonable time during the
period of the holiday;
4.6 to keep Hook Norton Barn and all the contents in the same state of repair and cleanliness as at the commencement of the holiday;
4.7 to report as soon as possible any breakages or damage and to reimburse the Owner with the cost of replacement;
4.8 to arrive after 4 p.m. on the
arrival day and to vacate Hook Norton Barn by 10 a.m. on the day of departure
unless prior arrangement has been agreed with the Owner and/or the Holiday
Confirmation states otherwise;
5.1 The Holidaymaker's (and all
other members of the Holidaymaker's party's) personal belongings and vehicles
(together with their contents) are left at Hook Norton Barn entirely at their
5.2 The Owner shall accept no liability to the Holidaymaker for any loss, damage or injury howsoever caused to the Holidaymaker or to the Holidaymaker's personal property (or to persons in the Holidaymaker's party or their personal property) during their stay at Hook Norton Barn except to the extent such loss, damage or injury is caused by the negligence or wilful default of the Owner.
6 COMMUNICATION AND INFORMATION
6.1 For the purpose of the Data Protection Act 1998, all personal and other information and details collected by the Owner in the course of its business, belong to the Owner and will not be disclosed to any third party.
6.2 If the Holidaymaker or other individual does not wish to receive marketing communication from the Owner, please notify the Owner to this effect.
In the unlikely event the Holidaymaker may have cause for dissatisfaction, the Holidaymaker should contact the Owner as soon as possible such that the Owner may attempt to resolve the concerns of the Holidaymaker.
8 FORCE MAJEURE
No liability can be accepted and no compensation will be paid by the Owner, where the Holidaymaker or his personal property (and/or any person in the Holidaymaker’s party and/or their personal property) suffer any loss, damage, injury, disappointment, inconvenience or otherwise, or where the performance or prompt performance of any obligations by the Owner are prevented or affected, by any event which the Owner could not have reasonably foreseen or avoided including war, threat of war, riot, civil strife, industrial action, terrorist activity, natural or nuclear disaster, fire, adverse weather conditions, closure of international borders, disease, non- availability of transport services, interruption to services/utilities and all similar events outside the control of Owner.
9 LAW AND JURISDICTION
All contractual obligations arising out of these conditions shall be subject to English Law and the exclusive jurisdiction of the English Courts.
In the event of any questions contact the Owner of Hook Norton Barn via the website contact form on the availability page or via the contact details detailed on the booking confirmation.